Contact Us

Please note that the TrackABus NZ service for Palmerston North and Wanganui is not currently live. The information displayed is a simulation based on the publicly available timetable information.

To provide comments, questions and feedback on the TrackABus website or other tools (for example, if a bus was on the route but was not showing up in the TrackABus system), email us at: . We appreciate your help in improving the accuracy of the TrackABus service.

If you have experienced a problem with the TrackABus service, please provide as much of the following information to the email address above so we can research the issue:

  • Date and time you experienced the problem
  • The number of the particular bus that had a problem (3 or 4-digit number typically located on the front of the bus or above the front door)
  • Bus stop and/or route number
  • Type of computer or device you used (e.g. Windows, Mac, iPhone, Android, etc)
  • If the problem occurred using a desktop or laptop computer, the type of web browser (and version) you were using.
  • If you think it would help explain the problem, please include a screenshot.