All service enquires should be directed to Connectabus - http://connectabus.com/services/Contact-Us.
To provide comments, questions and feedback on the TrackABus real time website or other tools, email us at: . We appreciate your help in improving the TrackABus service.
If you have experienced a problem with the TrackABus service, please provide as much of the following information to the email address above so we can research the issue:
- Date and time you experienced the problem
- The number of the particular bus that had a problem (2-digit number typically located on the front of the bus or above the front door)
- Bus stop and/or route number
- Type of computer or device you used (e.g. Windows, Mac, iPhone, Android, etc)
- If the problem occurred using a desktop or laptop computer, the type of web browser (and version) you were using.
- If you think it would help explain the problem, please include a screenshot.